Sage Pay System Upgrade
Sage Pay have announced that they have scheduled a major system upgrade beginning Saturday 17th April 2010 at 22.00 hrs UK time. As far as we can tell the main part of this upgrade will involve changing the ip addresses which their name servers work on.
Sage Pay are anticipating minimal disruption (calculated in minutes) while the ip address changes take place – but we have been here before with Sage Pay system upgrades and their track record is not great.
As Internet Service Providers lock onto the ip addresses which name servers use and not the actual names they use we hope that Sage Pay will put in place forwarding from the old ip addresses to the new. If they fail to do this, or fail to do it correctly, or their systems get overloaded with the redirects then you should expect disruption for much longer than a few minutes.
Our advice – if you have alternative payment modules installed but not currently in use, such as Pay Pal, then you should activate them ready for the 17th of April, thus guaranteeing that your customers are able to make payments to you.
Hopefully you won’t need this – but it’s just as well to be prepared!
Link to the Sage Pay email below:
Original Sage Pay Email
