Contact Us | TerraNetwork


For support, please email, or submit a ticket online at Our helpdesk is available 7 days a week.

We aim to resolve all queries within 1 hour or less during our helpdesk hours. If an issue takes longer to fix, then we will keep you updated on the progress.


For general enquiries email or give us a call on ++44 (0)203 886 0755.

3 Centro
Boundary Way
Hemel Hempstead
Hertfordshire HP2 7SU
United Kingdom


For abuse complaints, please email All complaints all dealt within 1 work day. For more details on our complaints procedure please go to